Installation backup fails if Windows 2003 Volume Shadow Copy service (VSS) is not enabled at installation time.


The Windows 2003 Volume Shadow Copy service (VSS) manages and implements Volume Shadow Copies used for backup and other purposes.

The process for installing Neverfail Heartbeat includes creating a backup from the Primary server and restoring it on the Secondary server.

If the VSS service is disabled, installation backup will fail.

To ensure a successful backup, please check that the VSS service is enabled (automatic or manual) before commencing installation of Neverfail Heartbeat.


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