Contents of AMX for Trend Micro ScanMail 2005-12-19



This Knowledgebase article provides release information about this specific version of Neverfail AMX for Trend Micro ScanMail for Exchange.

More Information

Release Notes for:

  • Neverfail AMX for Trend Micro ScanMail for Exchange 2005-12-19

New Features


Changed Features


Issues Fixed

  • This AM(X) fixes a problem in which the software would not install with version 6.21 of Trend Micro ScanMail. The internal Neverfail Group ID is BZ 3658.

Known Issues


Installation Information


This product requires the Neverfail for Exchange Application Module to be installed and licensed.

This product requires a valid license key obtained from the Neverfail Extranet authorizing the use of this product (ID 1-1002).

This AM(X) is compatible with Neverfail Heartbeat V4.4 and above and can be used in conjunction with Trend Server Protect version 5. Please note it cannot be used with previous versions of Heartbeat.

Please review the following Knowledgebase articles:

Knowledgebase article #104 - 'Neverfail Heartbeat and Anti-Virus Tools - General Advice regarding inter-operability with Anti-Virus Scanners'.

Knowledgebase article #212 - 'Trend Anti-Virus Specific Advice'.


Note: This product should be installed during the Neverfail Heartbeat install process.

  1. Run the Neverfail Heartbeat Setup.exe.
  2. Follow the on screen instructions.
  3. When prompted, enter a license key that is valid for the AM(X) being installed.
  4. Proceed through the install, when prompted provide the location
    of the extracted Trend AM(X) script. Click 'Next'.
  5. If any of the pre-install checks fail, correct the problem and then
    click 'Back' and then 'Next' for the checks to be run.

Note: This AM(X) does not protect the IIS web site configuration.

Any changes made to the SMEX Web Site in the IIS Manager Snap-in will not be replicated between servers. If administrators make any change to the active server, these changes will need to be duplicated on the passive server.

Neverfail recommends that you make all changes prior to installing Neverfail Heartbeat for Exchange and the AMX for Trend Micro ScanMail 7.0.

Applies To

Neverfail AMX for Trend Micro ScanMail for Exchange 2005-12-19

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