This Knowledgebase article describes a known issue when installing Neverfail Heartbeat.
This Knowledgebase article applies to Neverfail Heartbeat versions up to and including V5.0.2.
Neverfail Heartbeat must be installed using a mouse to navigate the install screens. The Neverfail Heartbeat install screens cannot be navigated using tabs and as a result, Neverfail Heartbeat can only be fully installed using a mouse.
Please contact your Neverfail Support representative for further information.