This Knowledgebase article provides information about the Error Message: Neverfail Channel Disconnected.
The system displays the Error Message: Neverfail Channel Disconnected.
Loss of network connectivity: Network card/patch cable. If this happens, once the preset missed heartbeats is reached, the passive server will initiate a failover.
Check all physical elements connecting both servers i.e. Network Card, Network Cable. One of the servers may have crashed resulting in this message. Shutdown Neverfail and restart server before reconnecting.