Error Message: Neverfail Channel Disconnected

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Summary

This Knowledgebase article provides information about the Error Message: Neverfail Channel Disconnected.

 

More Information

Symptoms

The system displays the Error Message: Neverfail Channel Disconnected.

Cause

Loss of network connectivity: Network card/patch cable. If this happens, once the preset missed heartbeats is reached, the passive server will initiate a failover.

Resolution

Check all physical elements connecting both servers i.e. Network Card, Network Cable. One of the servers may have crashed resulting in this message. Shutdown Neverfail and restart server before reconnecting.

 

Applies To

All Versions

 

Related Information

None

 

KBID-59

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