How will the Neverfail Group use the information I send, after it has been analyzed?

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All the customer server data is retained in a repository to enable extensive analysis of server configurations. Scope data will be used in three ways.

1. To provide the end user with specific implementation guidance tailored to the system that was analyzed.

2. To provide detailed technical logs to improve our support response for the system that was analyzed.

3. To identify third party hardware and software components / potential conflicts and thereby further improve the implementation process for future releases of the product.

KBID-159

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