Trend Anti-Virus Specific Advice



This Knowledgebase article provides information about Trend Anti-Virus specific advice.

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Neverfail supports the use of Trend Micro's file level scanning software Trend ServerProtect. This product can be used in conjunction with Trend's ScanMail for Exchange. Please ensure that the following advice is followed.

  • Advice in Knowledgebase article #104 - 'Neverfail Heartbeat and Anti-Virus Tools - General Advice regarding inter-operability with Anti-Virus Scanners' has been followed.
  • Advice in Knowledgebase article #144 - 'Incorrect share on Secondary server causes Trend ScanMail to fail to start after the first Switchover' has been followed if Scan Mail for Exchange is being used.
  • Microsoft Exchange and Microsoft SQL Server directories must be excluded from File Level AV scans as advised by Microsoft and Trend.

Applies To

As Indicated Above

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