Protected Applications Must be Set to 'Started' and 'Automatic' Before Beginning Installation

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Summary

This Knowledgebase article provides information about setting protected applications to 'Started' and 'Automatic' before performing an installation of Neverfail Heartbeat.


More Information

Using the Service Control Manager, please ensure all protected application services are in the 'Started' state, with startup type set to 'Automatic'. This is documented in the Reference Guide as it must be done before commencing the installation of Neverfail Heartbeat. Failure to do so will mean that services will not be identified by the installer and included in the application protection.


Applies To

Neverfail Heartbeat V5.2.2 and Earlier


Related Information

None

KBID-259

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