Compatibility issues with Windows XP SP2 Firewall enhancements and Neverfail Heartbeat Management Client Software.

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There are currently no known issues using the Neverfail Heartbeat Management Client for remote administration after upgrading to Windows XP SP2.

See http://support.microsoft.com/default.aspx?scid=kb;en-us;835935 for further details on Windows XP Service Pack 2.


If you experience any problem using the Neverfail Heartbeat Remote Management Client please consult the following Neverfail Knowledge Base articles.

KB 206 A list of default Neverfail Heartbeat Ports.

KB 307 Advice regarding use of the Neverfail Heartbeat Management Client

In general any desktop Firewall could potentially block a port used by the Neverfail Heartbeat Remote Management Client to connect to the server pair. This may prevent connection to the Neverfail Heartbeat server pair you are trying to remotely administer. Care should be taken to configure any Firewall products to allow Neverfail Heartbeat Remote Management Client to use the necessary ports.

KBID-317

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