This Knowledgebase article explains the protection offered by this particular AM(X). There is a sister article ( Knowledgebase article #556 - 'RightFax Server – Application Module – Versions') that lists all the versions of the AM(X) that we have produced so far and the versions of related supported software; there are links from that sister article to articles that explain the unique features of each version.
Captaris RightFax Server is a comprehensive network fax solution, which can be installed with a backend SQL Server (either local or remote). The AM(X) protects the local RightFax services and all configuration information.
This is a list of all services protected by this AM(X). Please note that where an AM(X) supports multiple vendor versions, some services may not be present in a particular version.
- RightFax BoardServer Module (RFBOARD) - see note on Telecoms and Fax Boards
- RightFax Database Module (RFDB)
- RightFax DocTransport Module (RFDOCTRANS)
- RightFax E-mail Gateway X Module (RFEMAILx) - see Note below
- RightFax eTransport Module (RFMIME)
- RightFax Paging Server Module (RFPAGE)
- RightFax Queue Handler (RFQUEUE)
- RightFax Remoting (RFREMOTE)
- RightFax RPC Server Module (RFRPC)
- RightFax Integration Module (RFPROD)
- RightFax Server Module (RFSERVER)
- RightFax WorkServerx Module (RFWORKx) where x = number of work server service
- RightFax SAP Connector1 (RFSAP1)
- RightFax Alert Module (RFALERT)
- Captaris Conversion Engine (RFIsoConv)
- Captaris Sync Module (CapaSync)
- Mobility Push Proxy Administration (PPGADMINSVC)
- Mobility Push Proxy Gateway (PPGSVC)
- Microsoft Messaging Queue Services (MSMQ)
Note: The E-Mail Gateway Module creates new service based upon the needs of the organization. A server can host multiple gateways; one for each type of mail server it communicates with. For example MS Exchange, Lotus Domino or SMTP. The service names increment as each email solution is configured: rfemail, rfemail1, rfemail2 etc.
When the AM(X) is installed, all protected services will be set to manual unless otherwise stated.
This is a description of the protected data set that was determined at AM(X) install time. Please note that exact filters will be based on the configuration of the application at the moment that the AM(X) was installed.
- All registry data
- The RightFax program and log files.
Install Neverfail for SQL Server on the server if one of the following locally installed databases is present: SQL Server 2000, SQL Server 2005, MSDE, or SQL Express Edition. In these instances, please follow the advice in
Knowledgebase article #520
- 'Modifications Required When Neverfail for RightFax and Neverfail for SQL Server Are Installed on the Same Server'.
Automatic Filter Discovery
The AM(X) does not provide a filter discovery component. The AM(X) will need to be reinstalled according to Knowledgebase article #462 - 'How to Upgrade or Reinstall an Application Module to Protect Previously Unprotected Features' if the application is reconfigured in such a way that new locations are specified for files that are currently protected.
Creating additional RightFax WorkServers post Neverfail Heartbeat install will require the Neverfail for RightFax Server Application Module to be reinstalled. Please refer to Knowledgebase article #519 - 'Protecting Additional Captaris RightFax WorkServers Post Installation of Neverfail Heartbeat' for more information.
Telecoms and Fax Boards
The Captaris RightFax solution requires hardware fax boards connected directly to the public telephone network. The fax boards can be installed either in remote board servers or locally on the RightFax Server. It is recommended that fax boards NOT be installed locally on a RightFax server that is protected with Neverfail. Fax boards require a connection to the public telephone network, and since those connections are physically tied to specific inbound telephone numbers, it is not possible to provide seamless failover to a secondary RightFax server with local fax boards; telephone circuits would have to be manually re-routed to the Secondary server. Customers should deploy their fax boards on remote board servers, which can be redundantly distributed.
Unsupported Components and Features
Neverfail for RightFax Server