This Knowledgebase article provides information about this specific release of the Neverfail for BlackBerry Enterprise Server Plug-in.
The Neverfail for BlackBerry Enterprise Server Plug-in provides file and registry filters that replicate critical data and monitors the performance of critical components of the BlackBerry Enterprise Server application.
Release Notes for:
- Neverfail for BlackBerry Enterprise Server Plug-in V201.5.2
Support for BES 4.1.4 & 4.1.5 on x64 (Exchange ONLY)
Support for BES 4.1 SP5 (4.1.5) Exchange & Domino
- The plug-in format for this product allows uninstall, reinstall, and upgrading without the need to stop Neverfail Heartbeat.
- Periodic filter discovery of all BlackBerry components.
Monitoring to ensure the:
- BlackBerry configuration database is available.
- Connection is present to the RIM SRP network.
- Performance thresholds are not exceeded.
- The SMTP server is able to respond to requests.
- Application Event log scanning.
For Deployments with Exchange:
- Checks that BESAdmin user can be found in Active Directory
- Checks that BESAdmin mailbox is available on the Exchange Server.
For Deployments with Lotus Domino:
- Monitors for the nBes.exe process
- Checks the nBes.exe process does not consume excessive CPU utilization.
- The plug-in can automatically protect BlackBerry Enterprise Server services that are enabled for use by Administrators.
- This plug-in supersedes the previous released Neverfail for BlackBerry Enterprise Server Application Module (AM) and plug-in V201.5.1.
For more information about Neverfail for BlackBerry Enterprise Server Plug-in, please see Knowledgebase article #1324 - 'Neverfail for BlackBerry Enterprise Server Plug-in - Online Help'.
Initial installations of Neverfail for BlackBerry Enterprise Server Plug-in should be performed via Neverfail Setup. Subsequent reinstallations and upgrades may be performed using the Application -> Plugins tab of the Neverfail Heartbeat Management Client.
For installation and use of this plug-in, please refer to Knowledgebase article #1324 - 'Neverfail for BlackBerry Enterprise Server Plug-in - Online Help'
Neverfail for BlackBerry Enterprise Server Plug-in V201.5.2