Setup Cannot Exclude Exchange Database and Logs When They are Located in a Subdirectory of the Exchange Program Files

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Summary

This Knowledgebase article provides information about how to exclude the Exchange database and log files during a Neverfail for Exchange installation. This is required when Setup has included data the user has opted to exclude from the backup.


More Information

To exclude the database and log files from being included in the backup, relocate the database and log files to a folder outside of the Exchange program folder using Exchange System Manager.

The backup taken when Neverfail for Exchange is selected during the installation of Neverfail Heartbeat will include the Exchange program files. If the database and log files are in a subdirectory of the Exchange program files folders, Setup will include the database and log files in the backup even if the option to exclude data during backup has been selected.  The files specified for inclusion over-ride the files specified for exclusion.


Applies To

All Versions of the Neverfail for Exchange Plug-in/Application Module Up to and Including V201.5.2.


Related Information

None

KBID-1521

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