Plug-in for Symantec Mail Security for Exchange - Online Help

Follow

About the Plug-in for Symantec Mail Security for Exchange

Symantec Information Foundation Mail Security for Microsoft Exchange (formally Symantec Mail Security for Microsoft Exchange) provides anti-virus and anti-spam mail scanning for Microsoft Exchange 2003 and Microsoft Exchange Server 2007 and works on 32-bit and 64-bit platforms. This plug-in protects the Symantec Mail Security services and server configuration running on the File Level anti-virus product from this vendor.

 

Supported Versions of Microsoft Windows

x86 Platform (32-bit hardware)

  • Microsoft Exchange 2000
  • Microsoft Exchange 2003

x64 / Intel 64 Platform (64-bit hardware)

  • Microsoft Exchange 2007

The IA-64 Itanium Platform is not supported.

 

Supported Versions of Symantec Mail Security for Exchange

  • Symantec Mail Security for Exchange v6.5
  • Symantec Mail Security for Exchange V5.0
  • Symantec Information Foundation Mail Security for Exchange V6.0 (32-bit & 64-bit)

 

Install/Uninstall the Plug-in for Symantec Mail Security for Exchange Via the Neverfail Heartbeat Management Client

The Plug-in for Symantec Mail Security for Exchange should be initially installed via the Neverfail Setup process. Subsequent installations/reinstallations can be installed using Application -> Plugins in the Neverfail Heartbeat Management Client using the procedure below.

To reinstall the Plug-in for Symantec Mail Security for Exchange, follow the steps below:

  1. Unzip the Plug-in for Symantec Mail Security for Exchange to the desired location.
  2. Launch the Neverfail Heartbeat Management Client.
  3. Navigate to Application -> Plugins .
  4. Click on the Install button.
  5. Click the Browse button and navigate to the location of the 'SymantecNFPlugin.dll' file.
  6. Click OK to complete the installation.

To remove/uninstall the Plug-in for Symantec Mail Security for Exchange, follow the steps below:

  1. Launch the Neverfail Heartbeat Management Client.
  2. Navigate to Application -> Plugins .
  3. Select the desired plug-in to be removed/uninstalled.
  4. Click on the Uninstall button in the 'Plugins' pane.
  5. When the plug-in is uninstalled, the files are not removed. This is by design for future functionality and therefore the following workaround is provided:
    1. Copy the contents of the r2\plugins\<sponsor>\<version> folder to a different location (e.g. C:\temp).
    2. Delete the contents of the r2\plugins\<sponsor>\<version> folder.
    3. To reinstall the plug-in, when prompted for the location of the plug-in files, navigate to the new folder location (e.g. C:\temp).

Note: As an alternative, reinstallation can be accomplished by using the download files from the original download location after removing the plug-in.

 

Protected Services

This is a list of all services protected by this plug-in. Please note that where a plug-in supports multiple vendor versions, some services may not be present in a particular version.

  • Symantec Mail Security for Microsoft Exchange (SMSMSE)
  • Symantec Mail Security Spam Statistics (SAVFMSESpamStatsManager)
  • Symantec Mail Security Utility Service (SAVFMSESpamStatsManager)
  • Symantec Spam Folder Agent for Exchange (BMISFA)

When the plug-in is installed, all protected services will be set to 'Manual' unless otherwise stated.

 

Protected Data

This is a description of the protected data set that was determined when the plug-in was installed. Please note that exact filters will be based on the configuration of the application when the plug-in was installed.

  • All registry configurations are protected by this plug-in;
  • File filters protect the Symantec Mail Security configuration, data and log files.

 

Automatic Filter Discovery

The plug-in does not provide a filter discovery component. The plug-in will need to be uninstalled and reinstalled using the procedures listed above if the application is reconfigured so that new locations are specified for files that are currently protected.

 

Other Features

Virus Definitions are handled in the following manner:

  • The virus definitions DAT files obtained from the Auto Update component are not protected. This is because the update schedule can be run on the passive server causing apply exceptions because the files are in use.
  • If there is a management IP address available on the passive server then scheduled DAT updates can occur when the server is passive.
  • In cases where there is no management IP address the latest DATs are obtained when the server becomes active because Symantec’s LiveUpdate is run as a PreStart command.

 

Unsupported Components and Features

This plug-in does not protect the following application features or components:

  • None

 

Applies To

Plug-in for Symantec Mail Security for Exchange

 

Related Information

None

KBID-1522

0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.