A New Inclusion Filter is Not Added When the McAfee GroupShield for Exchange Database Location is Changed



This Knowledgebase article provides information about the requirement to create an inclusion file filter when the McAfee GroupShield for Exchange database location is changed.

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The plug-in for McAfee GroupShield for Exchange will protect the default file locations and automatically update the file filter when the items listed below are changed to a custom location:

  • Settings & Diagnostics > Diagnostics > Debug Logging > Debug File Location
  • Settings & Diagnostics > Detected Items > Database Location

Additionally, the Plug-in for McAfee GroupShield for Exchange will create a static inclusion file filter for the following location:

Settings & Diagnostics > Diagnostics > Product Log > Database Location

This location is by default <InstallPath>\Data Location. If the data location is changed by the user, a new inclusion file filter must be manually created to protect the new location.

To create a new inclusion file filter, follow the steps below:

  1. Launch the Neverfail Heartbeat Management Client.
  2. Click on the Data button.
  3. Click on the Add Inclusion filter...
  4. Navigate to the desired location.
  5. Click OK .

Applies To

Plug-in for McAfee GroupShield for Exchange

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