A New Inclusion Filter is Not Added When the McAfee GroupShield for Exchange Database Location is Changed

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Summary

This Knowledgebase article provides information about the requirement to create an inclusion file filter when the McAfee GroupShield for Exchange database location is changed.


More Information

The plug-in for McAfee GroupShield for Exchange will protect the default file locations and automatically update the file filter when the items listed below are changed to a custom location:

  • Settings & Diagnostics > Diagnostics > Debug Logging > Debug File Location
  • Settings & Diagnostics > Detected Items > Database Location

Additionally, the Plug-in for McAfee GroupShield for Exchange will create a static inclusion file filter for the following location:

Settings & Diagnostics > Diagnostics > Product Log > Database Location

This location is by default <InstallPath>\Data Location. If the data location is changed by the user, a new inclusion file filter must be manually created to protect the new location.

To create a new inclusion file filter, follow the steps below:

  1. Launch the Neverfail Heartbeat Management Client.
  2. Click on the Data button.
  3. Click on the Add Inclusion filter...
  4. Navigate to the desired location.
  5. Click OK .


Applies To

Plug-in for McAfee GroupShield for Exchange


More Information

None

KBID-1759

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