SolarWinds - How to Install the SolarWinds Orion Failover Engine Packet Filter Driver on a NIC team (Teamed NICs, NIC Teaming)

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Summary

Orion Failover Engine out of the box does NOT support teams of NICs and requires additional steps when installing with teamed NICs present. Teams of NICs can appear in a large matrix of configurations covering cardinality, manufacturer, management software, load balancing type and fault tolerance type.


More Information

If there is a requirement to run Orion Failover Engine on a server that uses teamed NICs, the following procedure should be used . An exception to this rule are NIC's teamed using Broadcom or HP teaming software on Windows Server 2008 and later. For Windows Server 2008 and later, see Knowledgebase article 2213 - Orion Failover Engine Installation When Using Broadcom NICs or HP NICs With Broadcom Chipset Capable Teaming on Windows Server 2008 and Later.

Note: This does not guarantee a successful installation of the full Orion Failover Engine product but should allow installation of the SolarWinds Orion Failover Engine Packet Filter driver on teamed NICs.

Procedure

On the server designated to be the primary active server running with teamed NICs:

  1. Dissolve the NIC team using the vendor supplied software.
  2. Install Orion Failover Engine including the SolarWinds Orion Failover Engine Packet Filter.
  3. Check that the packet filter is installed on all NICs making sure each principal connection has the packet filter enabled and each SolarWinds Channel connection has it disabled.
  4. Recreate the teamed NICs using the vendor software supplied.

Caution

  • If you intend to upgrade or uninstall Orion Failover Engine you must first break the NIC team prior upgrading or uninstalling Orion Failover Engine. Failure to break the NIC team prior to upgrading or uninstalling Orion Failover Engine will result in a hung state.
  • The NIC team must be broken prior to performing a backup of the System State for restoration to a remote machine.

Applies To

All Versions


Related Information

None

KBID-1947

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