Symantec - How to Upgrade Symantec Continuous Availability 2011

Follow

Summary

This Knowledge Base article provides the procedures to upgrade an earlier version of Symantec Continuous Availability 2011 to a later version.


More Information

Using the procedures listed below will preserve current configuration settings during the upgrade process.

Procedure

The following steps, performed in sequence, will upgrade Continuous Availability from an earlier version to a later version.

Service Pack upgrade

Note: Performing a Service Pack upgrade does not upgrade the System Plug-in. The System Plug-in must be upgraded separately using the procedure provided below under 'Plug-ins Upgrade'.

  1. Download the new version of Symantec Continuous Availability WinZip self-extracting file to a desired location on both the Primary and Secondary servers.
  2. On the Primary/active server, stop Continuous Availability opting to leave protected applications running.
  3. Navigate to Start > Administrative Tools > Services and set the Continuous Availability Server service to manual.
  4. On the Secondary/passive server, navigate to Start > Administrative Tools > Services and set the Continuous Availability Server service to manual.
  5. On the Secondary/passive server, disconnect the network cable from the Principal (Public) NIC.
  6. On the Primary/active server, double-click the WinZip self-extracting file: The Setup Introduction page is displayed. Click OK .
  7. The WinZip self-extractor page is displayed. Click Setup to open the Symantec Continuous Availability Setup page.
  8. Select the option to Install Service Pack when the Setup Type page is displayed.
  9. Follow the on-screen instructions to install the ServicePack.nfs script and when prompted, reboot the server.

    Note: Use the present path to the Service Pack.
  10. On the Secondary/passive server, repeat steps 6 to 9, in order to install the new Symantec Continuous Availability Service Pack.

    Note: During the Service Pack installation, the new Continuous Availability plug-ins are copied to <Continuous Availability install dir>\R2\<version> plug-ins\<plug-in name> .
  11. On the Primary/active server, check the configuration of the NICs and make corrections if necessary (the packet filter should be selected on Principal (Public) NICs and cleared on the Channel NICs).
  12. On the Secondary/passive server, check the configuration of NICs and make corrections if necessary (the packet filter should be selected on Principal (Public) NICs and cleared on the Channel NICs).
  13. On the Primary/active server, start Continuous Availability.
  14. Navigate to Start > Administrative Tools > Services and set the Continuous Availability Server service to automatic.
  15. On Secondary/passive server, start Continuous Availability and then reconnect the network cable to the Principal (Public) NIC.
  16. Navigate to Start > Administrative Tools > Services and set the Continuous Availability Server service to automatic.

Plug-ins Upgrade

Note: This is performed by uninstalling the old versions of Continuous Availability plug-ins and reinstalling the new ones.

  1. On the Primary/active server, launch the Continuous Availability 2011 Management Client.
  2. To uninstall the old plug-in, navigate to Application: Plug-ins , and select the desired plug-in to be removed/uninstalled.
  3. Click on the Uninstall button in the Plug-ins pane.

    Note: When the plug-in is uninstalled, the files are not removed. They are left in <Continuous Availability install dir>\R2\plugins folder.
  4. To install the new plug-in, navigate to Application: Plug-ins , then click on the Install button.
  5. Click the Browse button and navigate to the <Continuous Availability install dir>\R2\<version> plugins\<plug-in name> location.
  6. Select the *NFPlugin.dll file, then click OK to complete the installation (for example, SystemMonitorNFPlugin.dll for the System Plug-in).

Note: During upgrade procedure, the Continuous Availability server plug-in Username and Password are not saved, so they must be configured immediately after the new plug-in installation. Also, Continuous Availability server rules should be checked and enabled/disabled as desired.


Applies To

All Versions


Related Information

Continuous Availability-REFID-2140

KBID-2140

0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.