Symantec - How to Replace a Windows 2003 Server



This Knowledge Base article provides the step-by-step procedure necessary to replace a Windows 2003 server.

More Information

Initial Assumptions

  • The Operating System is installed on the C:\ drive.
  • Symantec Continuous Availability is installed on the C:\ drive.
  • Continuous Availability is installed in a LAN environment.
  • The Secondary server will be replaced.
  • The replacement server meets the documented prerequisites for Symantec Continuous Availability installation (for example, ACPI compliance with the other servers)

    Note: See the Symantec Continuous Availability 2011 Installation Guide for more information about hardware requirements for Secondary.

Before You Begin

  1. Read this entire article before performing any steps.
  2. Identify the server that needs to be replaced. The identity of this server is referred to as TO_BE_REPLACED throughout in this document.
  3. Identify the active server. The identity of this server is referred to as TO_BE_BACKEDUP throughout this document.
  4. Open the Continuous Availability 2011 Management Client , click Data: File Filters and click Configure . Make a note (in a file or on a piece of paper) of all replication filters.


On the Active Server

  1. Shutdown Continuous Availability .
  2. Set the Continuous Availability Server service to Manual using the Windows Service Control Manager.
  3. Write down the identity of this server.
  4. Open the Configure Server wizard.
    1. Select the Machine tab.
    2. Change the Physical Hardware Identity of the server scheduled for replacement to TO_BE_REPLACED (defined above).

      WARNING: Do not change the Server Identity in any situation other than this.
    3. Change the Active Server TO_BE_BACKEDUP.
    4. Click Finish .
  5. Perform a complete search of the C:\ drive for *.DMP and delete all existing .DMP files. Empty these files from the Recycle bin as well.
  6. Run NTBackup .
    1. Select the entire C:\ drive and any other directories on a different drive that include program files of the protected application(s).
    2. Clear (deselect) any directories that are already part of the replication set.
    3. Select System State .
    4. Select a local location for the backup file.
    5. After the backup is complete, run the Configure Server wizard again.
    6. Select the Machine tab.
    7. Change 'Physical Hardware Identity' to TO_BE_BACKEDUP (defined above).
    8. Change the Active Server to TO_BE_BACKED_UP.
    9. Click Finish .
  7. In the task bar, right-click the Symantec Continuous Availability system tray icon and select Start Symantec Continuous Availability .
  8. Log into the Continuous Availability 2011 Management Client. On the Server: Summary page, click Stop Replication and select the option Do not stop protected applications .
  9. Set the Continuous Availability Server service to Automatic using the Windows Service Control Manager.

On the New Server (the Replacement)

  1. Copy the backup file from the active server.
  2. Disconnect the Principal (Public) and Symantec Channel cables from the server.
  3. Run NTBackup .
    1. Navigate to Tools > Options .
    2. Select the Restore tab.
    3. Select Always replace files on my computer and click Apply .
    4. Select the Restore and Manage Media tab.
    5. Right-click File in the left hand pane and select Catalog File .
    6. Browse to and select the backup file that was copied from the active server.
    7. Expand the tree under the cataloged file and select all the backed up data (such as C:\ drive, System state).
    8. Click Start Restore . A warning message is displayed. Click OK to dismiss the warning.
    9. Click OK to start the restore.
    10. Restart the server after the restore process is complete.
  4. Allow Plug and Play continue and restart the server if prompted.
  5. Verify that the IP address settings on all network cards are correct and the Symantec Continuous Availability Packet Filter is enabled for the Principal (Public) network connection and disabled for all channel connections.
  6. Open the Configure Server wizard and verify that the Principal (Public) IP address for the Secondary server is correct.
  7. Verify that the Identity and Role are correct and that all WAN routes are correctly configured.

    Note: It may be necessary to re-authenticate Windows
  8. Connect the Principal (Public) and channel network cables.
  9. Start replication.
  10. Set Continuous Availability Server service to Automatic using the Windows Service Control Manager.

Applies To

All Versions

Related Information

Continuous Availability REFID - 2151


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