Symantec - How to use Backup Exec System Recovery to Clone the Primary Server



This Knowledge Base article provides the procedure to create a clone of the Primary server using Symantec's Backup Exec System Recover.


  1. Download and install Backup Exec System Recovery 2010 on the Primary Server.  You can download a 60 day trial version of this program from Symantec .
  2. Download the Backup Exec System Recovery 2010 Symantec Recovery Disk .iso from the Symantec web site (available through the link above).
  3. Using the .iso, burn the Backup Exec System Recovery 2010 Symantec Recovery Disk image to a disk. This will be needed at the restore step on the Secondary.

On the Primary server

  1. Login as the Domain Administrator.
  2. Install Backup Exec System Recovery 2010 (requires a reboot).
    1. Choose 60 Trial Activation after the reboot.
  3. Start Backup Exec System Recovery 2010.
  4. Define a new task. Select Tasks -> One Time Backup .
  5. Select the C:\ drive (or the drive on which the operating system is installed) and all other drives that the application may be using.
    1. Check the Show Hidden Drives check box and for Windows 2008 or 2008 R2 also select the System Reserved drive.
    2. Some systems, notably Dell, may also have additional drives which it is advised to include in the backup.
  6. Select the destination of the backup. (This will need to be accessible from the Secondary via a DHCP address).
  7. When prompted for options, click the Advanced button and select Perform full VSS backup .
  8. Confirm the backup options and wait for the backup to complete.
  9. Uninstall Symantec Backup exec System Recovery 2010 (reboot required).

On the Secondary server

  1. Ensure that the disks do not have any partitions or volumes present (This is a bare metal recovery).
  2. Boot the server from the Backup Exec System Recovery 2010 Symantec Recovery Disk that was created in Step 3.
  3. Start the Networking service.
  4. Select Recover My Computer .
  5. Select the System option from the View recovery points by drop down list.
  6. Map a drive to the location of the backup (it may be necessary to connect using a different user name).
  7. Browse to the location of the backup (local disk, external disk, or network drive) .sv2i file.
  8. Confirm the Disk Partition dialogs.
  9. Ensure that the correct drives that were selected at Backup have been selected for Restore.
  10. Shift left-click the Use Restore Anywhere to recover to different hardware check box to bring up the extra configuration options.
  11. Ensure that the Run Windows Mini-Setup check box is NOT checked.  Do this for ALL drives.
  12. Continue with the restore process.

    Note: If you are prompted by Windows Setup asking about Connecting to the Domain, you have inadvertently allowed the Run Windows Mini-Setup to be selected. Disconnect the server from the network, scrub the hard disks and start the restore again.  DO NOT allow the machine to connect to the Domain Controller or the Trust Relationship between the Primary and the Domain Controller will be broken.
  13. Uninstall Symantec Backup exec System Recovery 2010 (reboot required).


  • The Create a VMware VM option does not load all of the devices, most notably the USB mouse driver.
  • The first IP address from one or more of the Primary NICs will be restored, therefore steps must be taken to ensure that the Secondary server is NOT connected to the network after restore has completed.
  • On servers with significant differences in hardware you may be required to:
    • Reboot the Server after it has started (you will be prompted).
    • Provide mass storage device drivers.
    • Provide hotfixes for the Windows operating system you are restoring.
    • Reactivate your Windows operating system when the system restarts.
    • Enter your license key when the system restarts.
    • Enter a local user name and password when the system restarts.

Applies To

Symantec Continuous Availability 2011

Related Information



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