How to Protect a Lotus Domino x86 Server Running on a 64-bit Operating System with Neverfail Heartbeat Installed



This Knowledgebase article provides a workaround to protect a Lotus Domino x86 server when installed on a 64-bit operating system with Neverfail Heartbeat installed.

More Information

To protect a Lotus Domino x86 server running on a 64-bit operating system with Neverfail Heartbeat installed, do not install the Neverfail for Lotus Domino Plug-in. Instead, use the procedure below to protect the Lotus Domino x86 server running on the 64-bit operating system.

To protect an x86 Lotus Domino server running on a 64-bit operating system, perform the following:

  1. Protect the top level Lotus Domino folder.
  2. Exclude the IBM Technical support folder.
  3. Add the required services to the protected service list
  4. Manually add the following registry keys:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\** for each service found with the following mechanism:
    • Iterate through all the services
    • Get ImagePath from SYSTEM\CurrentControlSet\Services\
      If imagePath.ToLower().Contains (" nservice.exe ") or imagePath.ToLower().Contains (" notes.ini ") and the service is enabled (start-up type <> disabled )

      HKEY_LOCAL_MACHINE\SOFTWARE\IBM\Lotus\** (if key IBM/Lotus exists – This is expected to exist in version 8.0)
      HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Lotus\** (if key exists – for Lotus Notes x32 on x64)
  5. Navigate to HKEY_LOCAL_MACHINE\Software\Lotus\Domino\Path=C:\Lotus\Domino\ and manually create the following registry key using the command:

    reg add HKLM\Software\Lotus\Domino /v Path /t REG_SZ /d "C:\Lotus\Domino\" /f

Applies To

Lotus Domino x86 server running on a 64-bit operating system

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