This Knowledgebase article provides information about where to obtain and how to install .Net Framework Version 4.0 to meet the requirements for installation of Neverfail Heartbeat v6.6 and later or Neverfail SCOPE Data Collector Service v5.2.0 and later.
The following URL will redirect you to the Microsoft Download Center where you can download .Net Framework Version 4.0
Web Installer - http://www.microsoft.com/download/en/details.aspx?id=17851
Standalone version - http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=17718
- If you have not done so, exit the installation of Neverfail Heartbeat or Neverfail SCOPE Data Collector Service.
Download .Net Framework Version 4.0
Note: The above URL provides a link to a version of .Net Framework 4.0 that is redistributable and compatible with both 32bit and 64bit Operating Systems.
- Navigate to the download location and run the .Net Framework Version 4.0 dotNetFx40_Full_x86_x64.exe file to start installation.
- Once .Net Framework Version 4.0 has completed installation, re-run Setup for either Neverfail Heartbeat or Neverfail SCOPE Data Collector Service as appropriate.
Neverfail Heartbeat v6.6 and later
Neverfail SCOPE Data Collector v5.2.0 and later