After a Neverfail for SharePoint Switchover SharePoint Services Default Web Parts Do Not Display

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Summary

This Knowledgebase article provides information about Microsoft Windows SharePoint Services Default Web Parts not displaying after a switchover.


More Information

Symptom

With Neverfail for SharePoint installed, after performing a switchover, the SharePoint Default Web Parts do not display and results in one of the following error messages:

Web Part Error: Cannot deserialize (convert an XML stream back into an object) the Web Part on the server.

or
Web Part Error: One of the properties of the Web Part has an incorrect format. Windows SharePoint Services cannot deserialize the Web Part. Check the format of the properties and try again.

Cause

This issue occurs when permissions that Windows SharePoint Services configured on the Windows Temp directory were unintentionally reset.

Resolution

Verify that the permissions for the following folders on the Secondary server match those of the Primary server:

%WinDir%\Temp

%WinDir%\system32\logfiles


Applies To

Neverfail for SharePoint v201.5.4
when installed with
Microsoft Windows SharePoint Services 3.0


More Information

http://support.microsoft.com/kb/826786 - You receive a cannot deserialize the Web Part error message when you view the SharePoint Services home page

KBID-2306

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