SolarWinds - Windows 2008 Server Backup and Command Line Interface Features are Not Installed

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Summary

This Knowledgebase article provides a procedure used to install Windows Server 2008 backup and command line interface features.


More Information

Symptoms

When SolarWinds Failover Engine tries to restore the backup data on the Secondary server an error message is presented:

Failure: Backup utility is not installed or not all writers are available. Please install the backup tool and writers.

Cause

This problem occurs because either the backup and command line interface features are not installed on the Secondary or the VSS Writers list is empty.

Resolution

Install the Windows Server 2008 backup and command line interface features on the Secondary using the Windows Server Manager and continue the SolarWinds Failover Engine installation. Ensure that the VSS Writers are fully functional.


Applies To

SolarWinds Failover Engine running on Windows 2008


Related Information

SWREFID - 2564

KBID-2564

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