VMware vCenter Server Heartbeat - Uninstall and Reinstall VMware vSphere Update Manager

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Summary

This Knowledge base article provides the steps to uninstall and reinstall VMware vSphere Update Manager.


More Information

Use the following procedure to uninstall and reinstall vSphere Update Manager (VUM).

Notes: Before initiating this procedure, review the following information.

To uninstall and reinstall vSphere Update Manager protected by vCenter Server Heartbeat when a local SQL database is used:

Note: If the Secondary server is the active server, skip step 1.

  1. Using the vCenter Server Heartbeat Console, select the Secondary server and click Make Active . Wait for the operation to complete successfully.
  2. Shutdown thevCenter Server Heartbeat Group, leaving protected applications running on Secondary (active) server.
  3. Using the Service Control Manager, configure VMware vCenter Server Heartbeat service Startup Type to Manual on both Primary and Secondary servers.

Uninstall Update Manager.

On the Secondary Server:

  1. Start VMware vCenter Installer for the version you want to uninstall (should be the same installer for the version you will reinstall) and select vSphere Update Manager from the list.
  2. Provide vCenter Server and database information, and record all configuration settings used.

    Important: Before uninstalling vSphere Update Manager, perform a backup of the existing vSphere Update Manager database.
  3. Select to Uninstall the vSphereUpdate Manager database.
  4. If errors are encountered during the uninstall, research the cause of the failure. If the issue can be resolved, proceed with the uninstall procedure. Otherwise revert to previous version.

On the Primary Server:

Note: Continuation of this procedure assumes that the Secondary server uninstall process was successful.

  1. Change the server role to Primary/active:
    1. Launch the vCenter Server Heartbeat Configure Server wizard and click the Machine tab.
    2. Change the server role for the current (Primary) server to active and click Finish .
    3. Using the Service Control Manager, start the VMware vCenter Server Heartbeat service.
    4. Using the vCenter Server Heartbeat Console, verify that the Start process has completed.
    5. Using the Service Control Manager, stop the VMware vCenter Server Heartbeat service.

Reinstall vSphere Update Manager

On the Primary Server:

  1. Start VMware vCenter Installer for the same version you uninstalled (should be the same installer used on the Secondary server) and select to Install vSphere Update Manager from the list.
  2. Provide vCenter Server and database information (provide the same information used during the installation on the Secondary server).
  3. Select to Install vSphere Update Manager.
  4. If errors are encountered during the installation, research the cause of the failure. If the issue can be resolved, proceed with the installation procedure.

Applies To

VMware vSphere Update Manager


Related Information

vCSHB-Ref-2596

KBID-2596

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