When Using SCOM With Neverfail Heartbeat v6.7 SCOM Fails to Find the Local Port For Web Services

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Summary

This Knowledgebase article provides information about SCOM failing to find the local port for Web Services.


More Information

Symptoms

Attempting to use SCOM with Neverfail Heartbeat v6.7 results in SCOM failing to find the local port for Web Services.

Cause

Neverfail Heartbeat v6.7 included a change registry key name for the Web Service from:

SOFTWARE\\JavaSoft\\Prefs\\nfwebsvcs\\management\\default

To

SOFTWARE\\JavaSoft\\Prefs\\nfwebsvcs\\management\\nfwebsvc

Resolution

To workaround this issue and facilitate use of SCOM, perform the following steps:

  1. Navigate to Start > Run , type Regedit and press Enter .
  2. Navigate to HKLM\SOFTWARE\JavaSoft\Prefs\nfwebsvcs\management.
  3. Create a Registry Key at this location with the name default.
  4. Create a Registry value (REG_SZ) named local_host_port under this default key.
  5. Set local_host_port value to 9728.


Applies To

Neverfail Heartbeat v6.7


Related Information

None

KBID-2606

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