How to Close an Architect Sale



This Knowledgebase article provides information about how to close an Architect sale.

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Closing software sales is a much different selling endeavor than closing hardware sales. Software sales are technical in nature, logical in description, and abstract in application whereas h ardware sales involve providing ‘feeds and speeds’, typically technical data to describe the major component along with speed and accuracy features, to show value versus performance.


When closing an Architect sale, remember the following five points:

  • Discover the prospect’s pain and make recommendations that solve the problems. Start with questions about their existing DR plan, when did they last execute it, was it successful. Determine what is in place now and where the critical business issues reside.
  • Don’t lead or sell on price – present your solution and explain how it solves the problem at hand. Customers will pay for solutions.
  • Ensure your prospect’s questions are addressed and answered in detail. The more information you can provide in presentations and demonstrations, the more credibility you build for yourself and Architect.
  • Highlight the maintenance and support features that Neverfail offers. Mention updates, patches, etc., and how these services are bundled to provide worry-free usage.
  • Software purchases typically require a substantial investment in time and resources. There is a learning curve involved with mastering any application. Hardware is usually upgraded every couple of years, whereas software may be used for many years doing the same application.

Keeping these points in mind when closing an Architect sale will assist you in being successful.

Applies To

Neverfail IT Continuity Architect

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