Adding a Second Network Interface Card With Neverfail IT Continuity Engine Installed

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Summary

This Knowledgebase article provides the procedure to add a second Network Interface Card (NIC) after installing Neverfail IT Continuity Engine.


More Information

To prevent experiencing a single point-of-failure, Neverfail recommends that an additional NIC be added to each server in the pair and configured for the Neverfail Channel. Adding a second NIC to each server will require that Neverfail Engine be shutdown while the NIC is added and the server must be restarted. Neverfail recommends that the NIC be added on the passive (Secondary) server, and then a switchover be performed making the Secondary server active, and then adding an additional NIC to the passive (Primary) server.

This procedure assumes that the Primary server is active and the Secondary server is passive.

On the Secondary Server

  1. Shutdown Neverfail Engine on the passive server.
  2. Navigate to Start -> Control Panel -> Administrative Tools -> Services .
  3. Select the Neverfail Engine service and change the Start-up to Manual .
  4. Add a virtual NIC to the Secondary server.
  5. Restart the server.
  6. Navigate to Control Panel -> Network and Internet -> Network and Sharing -> Change Adapter Settings .
  7. Right-click the original NIC and select Properties .
  8. Select Internet Protocol Version 4 (TCP/IPv4) and click Properties .
  9. Click Advanced and select the Neverfail Channel IP and click Remove .
  10. Click OK -> OK -> Close .
  11. Right-click the newly added NIC and select Properties .
  12. Ensure that the Neverfail Engine Packet Filter check box is cleared.
  13. Right-click the newly added NIC and select Internet Protocol Version 4 (TCP/IPv4) and click Properties .
  14. Configure the Neverfail Channel IP address previously configured during installation.
  15. Click Advanced and verify that Register this connection in DNS check box is cleared and that Disable NetBIOS over TCP/IP is selected.
  16. Click OK -> Ok -> Close . If the NIC is not enabled, enable it now.
  17. Navigate to Start -> Control Panel -> Administrative Tools -> Services .
  18. Select the Neverfail Engine service and change the Start-up to Automatic .
  19. Start Neverfail Engine on the passive (Secondary) server.
  20. Perform a switchover to make the Secondary server active and the Primary server passive.

On the Primary Server

  1. Shutdown Neverfail Engine on the (Primary) passive server.
  2. Navigate to Start -> Control Panel -> Administrative Tools -> Services.
  3. Select the Neverfail Engine service and change the Start-up to Manual .
  4. Add a virtual NIC to the Primary server.
  5. Restart the server.
  6. Navigate to Control Panel -> Network and Internet -> Network and Sharing -> Change Adapter Settings .
  7. Right-click the original NIC and select Properties .
  8. Select Internet Protocol Version 4 (TCP/IPv4) and click Properties .
  9. Click Advanced and select the Neverfail Channel IP and click Remove .
  10. Click OK -> OK -> Close .
  11. Right-click the newly added NIC and select Properties .
  12. Ensure that the Neverfail Engine Packet Filter check box is cleared.
  13. Right-click the newly added NIC and select Internet Protocol Version 4 (TCP/IPv4) and click Properties .
  14. Configure the Neverfail Channel IP address previously configured during installation.
  15. Click Advanced and verify that Register this connection in DNS check box is cleared and that Disable NetBIOS over TCP/IP is selected.
  16. Click OK -> Ok -> Close . If the NIC is not enabled, enable it now.
  17. Start Neverfail Engine on the passive (Primary) server.
  18. Allow the server to synchronize. Once synchronized, perform a switchover.


Applies To

Neverfail IT Continuity Engine v7.0


Related Information

None

KBID-2658

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