SYSTEM process keeps font files locked preventing Engine replication to complete

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Summary

This Knowledgebase article provides a workaround for this particular type of issue and contains information for internal use only.

NOTE: THIS INFORMATION IS FOR INTERNAL USE ONLY, UNTIL INVESTIGATION WILL BE COMPLETE


More Information

This issue was escalated from SR 28412 where it has been noticed that t his folder :

C:\Program Files\Common Files\VMware\VMware vCenter Server - Java Components\lib\fonts\

Contains several font files that were being held open by the SYSTEM (!) process. Because of this, FSC never completes.

Procedure

Exclude the C:\Program Files\Common Files\VMware\VMware vCenter Server - Java Components\lib\fonts\ directory from the replication set.


Applies To

Neverfail IT Continuity Engine v7.0 and Earlier.

Related Info

https://artisaninfrastructure.atlassian.net/browse/EN-118

KBID-2723

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