Neverfail for BlackBerry Enterprise Server Installation Error

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Summary

This Knowledgebase article provides information about an error that can occur during the installation of Neverfail for BlackBerry Enterprise Server.


More Information

Symptom

Neverfail for BlackBerry Enterprise Server fails during installation with the following error message:

Type: Microsoft VBScript runtime error

Error Text:

Error In: line 79, position 7

Description: Object doesn't support this property or method:
'Match.submatches'

Cause

Neverfail for BlackBerry Enterprise Server  on Windows 2000 requires VBScript Host V5.5 or later to be successfully installed. If an earlier version is installed on the server, the above error message is displayed.

Resolution

Upgrade the VBScript Host to V5.5 or later on the target server.


Applies To

Neverfail for BlackBerry All Versions


Related Information

None

KBID-1298

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