Upgrading VMware vCenter 6.0 (all components - vCenter Server, Platform Service Controller, Update Manager and Authentication Proxy - on the same box) to VMware vCenter 6.0 U1b with embedded vPostgreSQL Database and Neverfail Engine 8.0 installed.

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Summary

This Knowledgebase article provides the procedure to upgrade VMware vCenter 6.0 (all components - vCenter Server, Platform Service Controller, Update Manager and Authentication Proxy - on the same box) to VMware vCenter 6.0 U1b with embedded vPostgreSQL Database and Neverfail Engine 8.0 installed.

Upgrading the VMware vCenter 6.0 Secondary Server

 

Procedure

  1. If the Primary server is active, use the Neverfail ITCE Management Service or Advanced Management Client on the Secondary server to perform a manual switchover to make the Secondary server active. If the Secondary server is currently active, go to Step 2.
  2. Shut down Neverfail Engine on both the Primary and Secondary servers, leaving the protected applications running on the Secondary (active) server.
  3. Using the Service Control Manager, configure Neverfail Engine Service Startup Type to Manual on both the Primary and Secondary servers.
  4. Before proceeding with the upgrade procedure, perform a backup of the existing VMware vSphere Update Manager database and SSL certificates.
  5. Start VMware vCenter Installer for the version you want to upgrade to, and select vCenter Server for Windows option from the list.

    Note: On success, this step will upgrade both vCenter Server and Platform Services Controller components.
  6. Once the vCenter Server upgrade process ends successfully, VMware recommends that you upgrade the existing extensions on the server. Details for each component upgrade can be found below.

    Important: When upgrading components, you must use the Fully Qualified Domain Name (FQDN) and not the Public Service Name.
  7. Upgrading VMware vSphere Update Manager (Optional)

    This procedure assumes you have already upgraded vCenter Server on the Secondary server.

    Note: The VMware vSphere Update Manager database must be running before attempting to upgrade VMware vSphere Update Manager.
    1. Start VMware vCenter Installer for the version you want to upgrade to, and select vSphere Update Manager Server from the list. (This should be the same installer used for vCenter Server upgrade.)

      Important: If VMware vSphere Update Manager was installed using a remote SQL Database, leave the Use Microsoft SQL Server 2012 Express as the embedded database option unchecked, and perform a backup of the existing VMware vSphere Update Manager database before proceeding with the next step.
    2. Provide vCenter Server and database information, and record all configuration settings used.
    3. On the Database Upgrade page, select the option Do not overwrite, leave my existing database in place .
    4. In the event that errors are encountered during the installation, research the cause of the upgrade failure. If the issue can be resolved, then it is safe to proceed with the upgrade procedure. Otherwise, revert to a previous version.
    5. Once the upgrade is complete, verify that VMware vSphere Update Manager is operational.
  8. Upgrade VMware vSphere Authentication Proxy (Optional)
    1. Start VMware vCenter Installer for the version you want to upgrade to, and select vSphere Authentication Proxy from the list.
    2. In the event that errors are encountered during the upgrade process, research the cause of the upgrade failure. If the issue can be resolved, then it is safe to proceed with the upgrade procedure.
  9. Verify that vCenter Server and all updated extensions are operational.
  10. You have the following options:
    • If the upgrade on the Secondary server is successful, go to Step 12.
    • If the upgrade on the Secondary server was not successful, research the cause of the upgrade failure. If the issue can be resolved, then it is safe to proceed with Step 12. Otherwise, go to Step 11 to revert to a previous version.
  11. To revert to a previous version:
    1. Uninstall the upgraded components.
    2. On the Secondary server, launch the Neverfail Engine Configure Server wizard and click the Machine tab. Change the server's Role to Secondary/passive.
    3. Reboot the server, then start Neverfail Engine and you will see that vCenter Server is stopped.
    4. On the Primary server, launch the Neverfail Engine Configure Server wizard and click the Machine tab. Change the server's Role to Primary/active.
    5. Restart Neverfail Engine on the Primary server and allow the system to synchronize.
    6. Start the Neverfail ITCE Management Service or Advanced Management Client and verify that the system completes the Full System Check.
  12. Change the server's role to Secondary/passive:
    1. Launch the Neverfail Engine Configure Server wizard and click the Machine tab.
    2. Change the server's Role to Secondary/passive and click Finish .
  13. Start Neverfail Engine on the Secondary server only.
  14. Reboot the Secondary server. The upgrade process continues on the Primary server.

Upgrading the VMware vCenter 6.0 Primary Server

Prerequisites

Before proceeding with the upgrade procedure, perform a restore of the VMware vSphere Update Manager database and SSL certificates that were backed up at Step 4 on the Secondary server.

Procedure

  1. Change the server's role to Primary/active:
    1. Launch the Neverfail Engine Configure Server wizard, and click the Machine tab. Change the server's role for the current (Primary) server to active, and click Finish .
    2. Using the Service Control Manager, start the Neverfail Engine Service .
    3. Using the Advanced Management Client, verify that all status icons on the Server: Summary page are green, indicating that the Start process has completed and that all protected services have started.
    4. Using the Service Control Manager, stop the Neverfail Engine Service without stopping the protected applications.
  2. Start VMware vCenter Installer for the version you want to upgrade to, and select the vCenter Server for Windows option from the list.

    Note: On success, this step will upgrade both vCenter Server and Platform Services Controller components.
  3. Once the vCenter Server upgrade process ends successfully, VMware recommends that you upgrade the existing extensions on the server. Details for each component upgrade can be found below.

    Important: When upgrading components, you must use the Fully Qualified Domain Name (FQDN) and not the Public Service Name.
  4. Upgrading VMware vSphere Update Manager (Optional)

    This procedure assumes you have already upgraded vCenter Server on the Primary server.

    Note: The VMware vSphere Update Manager database must be running before attempting to upgrade VMware vSphere Update Manager.
    1. Using the Service Control Manager, start the VMware VirtualCenter Server service.
    2. Start VMware vCenter Installer for the version you want to upgrade to, and select vSphere Update Manager Server from the list. (This should be the same installer used for vCenter Server upgrade.)

      Important: If VMware vSphere Update Manager was installed using a remote SQL Database, leave the Use Microsoft SQL Server 2012 Express as the embedded database option unchecked, and perform a restore of the existing Update Manager database before proceeding with the next step.
    3. Provide vCenter Server and database information, and record all configuration settings used.

      Important: Before proceeding with the database upgrade, perform a backup of the existing vSphere Update Manager database.
    4. On the Database Upgrade page, select the option Do not overwrite, leave my existing database in place .
    5. In the event that errors are encountered during the installation, research the cause of the upgrade failure. If the issue can be resolved, then it is safe to proceed with the upgrade procedure. Otherwise, revert to a previous version.
    6. Once the upgrade is complete, verify that VMware vSphere Update Manager is operational.
  5. Upgrade VMware vSphere Authentication Proxy (Optional)
    1. Start VMware vCenter Installer for the version you want to upgrade to, and select vSphere Authentication Proxy from the list.
    2. Provide vCenter Server, vSphere Authentication Proxy information and record all configuration settings used.
    3. In the event that errors are encountered during the upgrade process, research the cause of the upgrade failure. If the issue can be resolved, then it is safe to proceed with the upgrade procedure.
  6. Verify that vCenter Server and all updated extensions are operational.
  7. Using the Service Control Manager, configure Neverfail Engine Service Startup Type to Automatic on both the Primary and Secondary servers.
  8. Reboot the Primary server.
  9. Start the Neverfail Engine Service on the Secondary server.
  10. After reboot, launch the Neverfail ITCE Management Service or Advanced Management Client and connect to the pair.
    1. Check that the system completes the Full System Check and is replicating.
    2. Navigate to the Neverfail ITCE Management Service or Advanced Management Client: Tasks page, and manually run the Protected Service Discovery task.

Applies To

Neverfail IT Continuity Engine v8.0

 

Related Information

None

 

KBID-2913

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