Overview

Service Provider permissions govern access to the following Workspaces components:

• Maintenance schedules
• SSL certificate management
• Cloud creation
• Connector management
• Domain management
• Logs
• Organization creation
• Service Provider profile information
• Service Provider permissions
• Workflows

Workspaces allows you to configure the following Service Provider permissions:

1. Calendars

   • None: members of the assigned user group have no access to the app republishing schedules.
   • Read: members of the assigned user group can see the app republishing schedules but cannot create new ones or modify the existing ones.
   • Full: members of the assigned user group have full control over the app republishing schedules.

2. Certificates

   • None: members of the assigned user group have no access to the SLL certificates.
   • Read: members of the assigned user group can see the SSL certificates but cannot add new ones.
   • Full: members of the assigned user group have full control over the SSL certificates. They can add, modify, and remove them.

3. Create Cloud

   • None: members of the assigned user group have no access to the cloud creation wizard.
   • Full: members of the assigned user group can add new cloud infrastructure to Workspaces.

4. Connectors

   • None: members of the assigned user group have no access to the connectors.
   • Read: members of the assigned user group can see the existing Neverfail connectors in their environment, but cannot create new ones.
   • Full: members of the assigned user group have full control over the Neverfail connectors. They can add, modify, and remove them.

5. Domains

   • None: members of the assigned user group have no access to the domains.
   • Read: members of the assigned user group can see the domains integrated with Workspaces, but cannot add new ones.
   • Full: members of the assigned user group have full control over the domains. They can add, modify, and remove existing domains.

6. Logs

   • None: members of the assigned user group have no access to the logs.
   • Full: members of the assigned user group can see the event logs from their environment.

7. Create Organization

   • None: members of the assigned user group have no access to the organization settings.
   • Full: members of the assigned user group can create new organizations, view and add new SSL certificates, and they can view the existing cloud details and added domains.

8. Profile

   • None: members of the assigned user group have no access to the service provider profile details.
   • Read: members of the assigned user group can see the service provider profile details.
   • Full: members of the assigned user group have full control over the service provider profile details and they can modify them.

9. Roles

   • None: members of the assigned user group have no access to the service provider permissions.
   • Read: members of the assigned user group can see the service provider permissions but cannot assign new ones.
   • Full: members of the assigned user group have full control over the service provider permissions and can assign new permissions over the service provider profile to user groups.

10. Workflows

    • None: members of the assigned user group have no access to the workflows.
    • Read: members of the assigned user group can see the workflows but cannot perform any action on them.
    • Full: members of the assigned user group can see and clear the workflows in their environment.

Configuring Service Provider permissions

Follow the steps below to configure permissions over the Service Provider features based on your requirements.

1. Log in to Workspaces using an administrator account.
2. Go to Permissions and click the Service provider tab.
3. Click Add Group Permissions and select the user group to define Service Provider permissions for.
4. Click the newly added user group and use the sliders to adjust the permissions, based on the descriptions above.