NOTICE OF END OF SUPPORT LIFE
Neverfail is announcing the discontinuation of Neverfail Heartbeat 6.7 (x64) and Neverfail Continuity Engine v7.0.
This discontinuation will become effective on the 30th March 2018. No further orders for Neverfail Heartbeat 6.7 (x64) or Continuity Engine 7.0 will be accepted from this on 31st of October 2017, and we will no longer provide code updates or enhancements to this product line.
Neverfail will End of Life (EOL) all releases of this of Neverfail Heartbeat 6.7 with the exception of the following:
- Neverfail Heartbeat 6.7 32bit for x86 platform
- Neverfail Heartbeat 6.7 64bit for x86 platform that supports Windows 2008 Standard, Enterprise and Datacenter
If you are on Neverfail Heartbeat 6.7 and your protected servers are Windows 2008 R2, Windows 2012, Windows 2012, Windows 2016 standard, enterprise or datacenter, you can upgrade to the current version of Neverfail Continuity Engine.
If you are using Engine 7.0, you can also upgrade with paid maintenance to the current version of Neverfail Continuity Engine.
Technical support for customers with current maintenance and support will be available until August 31, 2018.
NOTE: Although support will continue for Heartbeat 6.7 for 32bit Windows and Heartbeat 6.7 for x64 for Windows 2008, no updates will be issued for these products.
Moving forward supported versions of Neverfail Continuity Engine are the follows: Continuity Engine v.7.1, v8.0, v8.1, v8.2 and the upcoming v8.5 release.
If your maintenance (support contract) has expired and you would like to upgrade to the latest version of Neverfail Continuity Engine, please contact Neverfail sales at firstname.lastname@example.org or call us at +1.512.600.4300