After a Switchover, Some Index Catalog Files Cannot Be Synchronized Causing the Server Pair to be "Out-of-Sync"
This knowledgebase article provides information about an issue when Neverfail for Exchange is installed on an Exchange 2003 server with Microsoft Search service running.
After a switchover, some Index Catalog files are
and logs from the active server contain the event:
The Protected : <file name> failed to Synchronize.
The Index Catalog files are being accessed by Microsoft Search service on the passive server.
Microsoft Search service must be stopped on the passive server for Neverfail to access the Index Catalog files. The Microsoft Search service should be added to the Neverfail protected services list so that it can be controlled during switchovers:
Open the Neverfail Heartbeat Management Client.
Navigate to the
Select the Microsoft Search service (mssearch).
Select the check box to
Allow Neverfail to manage starting and stopping of the service