Honeywell Pro-Watch Plugin v201.5.1 - Release Notes

Honeywell Pro-Watch Plugin v201.5.1 - Release Notes

Summary

Continuity Engine Honeywell Pro-Watch Plug-in provides protection and proactively monitors the Honeywell Pro-Watch environment’s configuration data, services, and application data files.

What's new

  • Support for Honeywell Pro-Watch 6.5.1 server

Supported Versions and Platforms

  1. Honeywell Pro-Watch 6.5.1
    1. on Windows 2016, Windows 2019, Windows 2022 (where compatible)
    2. using one of the following Databases either local or remote (where compatible)
      1. SQL Server* 2016, 2017, 2019, 2022 (where compatible)

Notes:
*SQL Server related services used by Honeywell Pro-Watch are protected by dedicated SQL Server plug-in
IIS Server related services used by Honeywell Pro-Watch are protected by dedicated IIS Server plug-in

Discovery | Control | Monitoring

Continuity Engine Honeywell Pro-Watch Plug-in discovery, control, monitoring and replication consists of the following:
  1. Service Availability Control and Monitoring
  2. Application Discovery and Monitoring 

Service Availability Control and Monitoring

Continuity Engine monitors services specified by the plug-ins to ensure application availability. In the event that a specified service stops or fails, Engine can take up to three pre-configured actions to remediate the issue.  The user may configure these reactions via the Continuity Engine Management Service User Interface.
When the plug-in is installed, it scans all services to see if they are in the automatic or the started state. When the plug-in is installed, all protected services will be set to manual (unless otherwise stated).
List of all Honeywell Pro-Watch services protected by this plug-in:

Service name

Display name

PWServer

Pro-Watch Server

Honeywell ProWatch Message Broker Service

Pro-Watch Message Broker

ILOQ Service

Pro-Watch iLOQ Service

Intelligent Command Video Connector Service

Intelligent Command Video Connector Service

Intelligent Command RuleEngine

Intelligent Command RuleEngine

Intelligent Command PW Interface

Intelligent Command PW Interface

Intelligent Command JobManager

Intelligent Command JobManager

Intelligent Command EventLog Service

Intelligent Command EventLog Service

Honeywell Streaming Service

Honeywell Streaming Service

Honeywell Redis Service

Honeywell Redis Service

Honeywell Map Tile Generator

Honeywell Map Tile Generator

Honeywell IC WM Connector Service

Honeywell IC WM Connector Service

Pro-Watch Alarm Processor

Honeywell IC Filter Processor

PWEventService

Honeywell IC Command Service

SQL database instance protection 

  • Microsoft SQL Server databases are protected by separate/dedicated plugin solution: –SQL Server Plugin.

IIS Server protection 

  • Microsoft IIS Server is protected by separate/dedicated plugin solution: – IIS Server Plugin.

Application Discovery and Monitoring 

Honeywell Pro-Watch Plug-in automatically discovers the application's installed database instances, configuration files, registries and data storage paths, assuring protection and real-time replication for both application’s discovered data and detected services. The application protected items changes are dynamically discovered and applied through a set of dedicated tasks executed periodically.

Tasks - The following 'Tasks' are installed by the plugin:
  1. Periodic 
    1. Protected Services Discovery 
    2. File Filter Discovery 
    3. Registry Filter Discovery
To configure/modify Periodic 'Tasks', follow the steps below:

  1. Select the desired 'Task'.
  2. Click on the Edit button at the top of the 'Tasks' pane.
  3. Configure/modify the 'Interval' field.

Note: 
'Interval' is the only field available for configuration/modification and is measured in seconds.

     4. Click OK to save the changes.

Note: 
This dialog is also used to Enable/Disable the selected 'Task'. 

Install/Uninstall the Plug-in

Recommended/Automated - Install Plug-in Via Continuity Engine Management Service (EMS)

Procedure:

  • Install the latest GA version of Continuity Engine Management Service. (available with following Engine release)
  • Login to EMS WebUI then install Continuity Engine on the target Honeywell Pro-Watch servers

Manual - Install Plug-in Via the Neverfail Advanced Management Client

Honeywell Pro-Watch Plug-in can be installed either via the Neverfail CE deployment process or by using Application -> Plugins in the Neverfail Advanced Management Client using the procedure below. Neverfail recommends that for initial deployments of Honeywell Pro-Watch Plug-in, installation should be performed using Engine Management Service.

Procedure:

  1. Unzip the Honeywell Pro-Watch Plug-in Plug-in (*.dll) to the desired location.
  2. Launch the Neverfail Advanced Management Client.
  3. Navigate to Application -> Plugins.
  4. Click on the Install.
  5. Click the Browse button and navigate to the location of the <plug-in name>NFPlugin.dll.
  6. Click OK to complete the installation.
  7. Repeat this process for each individual plug-in.
To remove/uninstall the Honeywell Pro-Watch Plug-in, follow the steps below:

  1. Launch the Neverfail Advanced Management Client.
  2. Navigate to Application -> Plugins.
  3. Select the desired plug-in to be removed/uninstalled.
  4. Click on the Uninstall button in the 'Plugins' pane.
  5. When the plug-in is uninstalled, the files are not removed. This is by design for future functionality and therefore the following workaround is provided:
    1. Copy the contents of the r2\plugins\<sponsor>\<version> folder to a different location (e.g. C:\temp).
    2. Delete the contents of the r2\plugins\<sponsor>\<version>
  6. To reinstall the plug-in, when prompted for the location of the plug-in files, navigate to the new folder location (e.g. C:\temp).

Note: As an alternative, reinstallation can be accomplished by using the downloaded files from the original download location after removing the plug-in.

Applies To

Honeywell Pro-Watch Plug-in 201.5.1

 



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