How To Configure Neverfail Continuity Engine To Protect An Application Without A Plugin

How To Configure Neverfail Continuity Engine To Protect An Application Without A Plugin


This article provides information on how to protect a custom application with Neverfail Continuity Engine.

Automatic protection for an application happens only if Neverfail has a plugin for that application. For commonly used applications like Microsoft SQL, Oracle, IIS, SharePoint, Exchange, vCenter, MySQL, Postgres SQL, MOVEit, Mitel, Atlassian, Veeam, etc. we do have plugins and our installer is intelligent enough to know to detect the application for which we have plugins and add those plugins during at the installation time.


A working setup of Neverfail Engine. The application that will be protected has to be installed and configured before proceeding with the steps below.
When you want to use Neverfail Engine to protect an application for which we don’t have a plugin yet, then you need to configure Engine to protect that application’s services, replicate its data folders and also replicate configuration registry keys. Please see below how you address each of these 3 aspects.


Adding app services to Engine protected set

This can be done from the Continuity Engine Management Service UI, in protected server's Services tab by clicking the Add service button (screenshot below).

For more details on Targets for Active and Passive server or how to set Recovery actions please see the following KB article:

In case the application is using EXE processes instead of services please let us know because we have a series of PowerShell scripts that do the same thing for the EXE process but those are not published and we provide them only on demand.

 Adding Application folders to Engine replication set

This can be done from the Data tab of the Management Service UI, by clicking the Add Inclusion button in the  Inclusion filters section (screenshot below).


Do not replicate application binaries i.e: *.exe, *.dll, *.ttf only application data has to be replicated by Neverfail Engine.

Adding registry keys to Engine replication set

This task cannot be performed from the  Advanced Management Client  but only with some online commands.
To do this you will need to open a command prompt under ‘Run As Administrator’ change the path to C:\Program Files\Neverfai\R2\Bin and run commands like the ones explained below.

You will have to be logged in with the user that was used when deploying Neverfail Engine.
Before that, you will need to identify the registry keys of the application by using Regedit.
Another way is to contact the application vendors and ask their support engineers to provide you with a list of registry, folders, and services for the points above if you don’t know them exactly.

Command syntax:
Nfcmd localhost AMFramework.doAddUserSponsoredInclusionRegistryFilter “<registry_inclusion_filter>”
Example of such a command for an application called Mitel:
Nfcmd localhost AMFramework.doAddUserSponsoredInclusionRegistryFilter “HKEY_LOCAL_MACHINE\SOFTWARE\WIW6432Node\Mitel\SMSG\**”

Applies to

Neverfail Continuity Engine 8.5 and later

    • Related Articles

    • How to Configure Application Services In Neverfail Continuity Engine

      Summary This Knowledgebase article provides information about how to configure application services in Neverfail Continuity Engine.  More Information  Services page The Engine Management Service Services page shows services specified by plug-ins or ...
    • Neverfail IT Continuity Engine v8.0 - Release Notes

      Summary This Knowledge base article provides information about this specific release of Neverfail IT Continuity Engine v8.0 More Information Supporting Documentation A listing of technical documents supporting this version of Neverfail IT Continuity ...
    • Continuity Engine Product Architecture

      Learning objectives At the completion of this session, you should be able to: Identify major components of the Neverfail Continuity Engine product architecture. Describe major component configuration. Identify advantages of the Neverfail Continuity ...
    • How to Configure Rules in Neverfail Continuity Engine

      Summary This Knowledgebase article provides information about configuring rules in Neverfail Continuity Engine. More Information  Rules Overview Rules are implemented by plug-ins (there are no user-defined rules). Rules can be either timed (they must ...
    • Continuity Engine Features and Benefits

      Neverfail offers a High Availability & Disaster Recovery solution focused on continuous availability. To ensure continuous availability, Neverfail uses fully redundant servers including a Primary server and the Secondary server. Each server is ...