Dear Valued Neverfail Customers,
Neverfail is announcing the discontinuation of Neverfail Continuity Engine v7.1 and 8.0. This discontinuation will become effective on the 31th of September, 2021. No further orders for Neverfail Continuity Engine 7.1 and 8.0 will be accepted from this on 30st of June 2021, and we will no longer provide code updates or enhancements to this product line.
Technical support for customers with current maintenance and support will be available until the 30st of September, 2021. This notice describes the timelines for the delivery of support services.
Affected Neverfail Products | Version | End of Availability (No Purchases) | End of Life (No Downloads for Existing Customers) | End of Support Life (No Tickets will Opened) |
Neverfail Continuity Engine | 7.1, 8.0 | June 30, 2021 | September 30th, 2021 | February 28, 2022 |
Moving forward supported versions of Neverfail Continuity Engine are the follows: Continuity Engine v8.5 and 9.x releases. Customers who are current on their maintenance can upgrade for free to the latest supported version. If your maintenance has expired and you would like to upgrade to the latest version of Neverfail Continuity Engine, please contact Neverfail sales at sales@neverfail.com or call us at +1 512 600-4300 or +1 888 988-8647.
Sincerely,
Neverfail LLC and LTD.