Notice of End of Support Life for Neverfail Continuity 8.1, 8.2 and 8.5
EOL Policy - Continuity Engine 8.1, 8.2 and 8.5
Dear Valued Neverfail Customers,
Neverfail is announcing the discontinuation of Neverfail Continuity Engine v8.1, v8.2 and v8.5. This discontinuation will become effective on the 31st of January 2022. No further orders for Neverfail Continuity Engine v8.1, v8.2 and v8.5 will be accepted starting on the 31st of January 2022, and Neverfail will no longer provide code updates or enhancements to this product line.
Technical support for customers with current maintenance and support will be available until the 31st of January 2023. This notice describes the timelines for the delivery of support services.
Affected Neverfail Products | Version | End of Availability (No Purchases) | End of Life (No Downloads for Existing Customers) | End of Support Life (No Tickets will be Opened) |
Neverfail Continuity Engine | 8.1, 8.2, 8.5 | January 31, 2022 | September 30, 2022 | January 31, 2023 |
Moving forward supported versions of Neverfail Continuity Engine are the follows: Continuity Engine 9.x and above releases. Customers who are current on their maintenance can upgrade for free to the latest supported version. If your maintenance has expired and you would like to upgrade to the latest version of Neverfail Continuity Engine, please contact Neverfail sales at sales@neverfail.com or call us at +1 512 600-4300 or +1 888 988-8647.
Sincerely,
Neverfail LLC and LTD.
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