Notice of End of Support Life for Neverfail Continuity Engine 9.0

Notice of End of Support Life for Neverfail Continuity Engine 9.0

EOL Policy - Continuity Engine 9.0

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Dear Valued Neverfail Customers,

Neverfail is announcing the discontinuation of Neverfail Continuity Engine v9.0. This discontinuation will become effective on the 28th of April 2023. No further orders for Neverfail Continuity Engine v9.0 will be accepted starting on the 28th of April 2023, and Neverfail will no longer provide code updates or enhancements to this product line.

Technical support for customers with current maintenance and support will be available until the 30th of April 2024. This notice describes the timelines for the delivery of support services.


Affected Neverfail Products

Version

End of Availability

(No Purchases)

End of Life

(No Downloads for Existing Customers)

End of Support Life

(No Tickets will be Opened)

Neverfail Continuity Engine

9.0

April 28, 2023

April 28, 2023

April 30, 2024


Moving forward supported versions of Neverfail Continuity Engine are the follows: Continuity Engine 10.0  and above releases. Customers who are current on their maintenance can upgrade for free to the latest supported version. If your maintenance has expired and you would like to upgrade to the latest version of Neverfail Continuity Engine, please contact Neverfail sales at sales@neverfail.com or call us at +1 512 600-4300 or +1 888 988-8647.


Sincerely,


Neverfail LLC


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