Continuity Engine Alternative Upgrade Method

Continuity Engine Alternative Upgrade Method

Summary

This knowledgebase article provides an alternative procedure of upgrading Continuity Engine which should be used on those deployments which, for some reasons, are not managed via Engine Management Service console.
Note: Each Engine node is upgraded individually using the engine-cli-setup tool. Console access is required on each of the Engine active and passive nodes. 

Procedure

  1. This step is only for customers running Neverfail Engine versions older then v11.
    If C:\ProgramData\Neverfail-Protected folder doesn't exist on your Active server please create it manually and then open     Neverfail Advanced Management Client, go to its Data\File Filters section and use the Add Inclusion Filter button to add an Inclusion Filter from this folder with the following syntax: C:\ProgramData\Neverfail-Protected\**


  2. On the machine running Engine Management Service console (EMS), download the latest Engine kit from https://support.neverfail.com/portal/en/kb/articles/neverfail-continuity-engine.
    Note: EMS machine is not a Primary or Secondary node running our core product Continuity Engine. EMS web console is always installed on a separate machine than Primary and Secondary nodes.

  3. On the EMS machine, run the installer from the downloaded kit to perform an in-place upgrade of your EMS web console. Go to C:\ProgramData\Neverfail\VAD and locate catalog folder which contains the cli-setup for upgrading Engine locally on each server node

  4. Copy the catalog folder from the EMS console machine to the C:\ProgramData\Neverfail-Protected folder of Active node. This will assure the cli-tools will get replicated by Engine to all of the Passive node too.

  5. Start the upgrade process on the Passive server by performing the steps below. 

    1. Open a CMD prompt under 'Run As Administrator'

    2. Set the path to C:\ProgramData\Neverfail-Protected\Catalog

    3. Run the command engine-cli-setup.exe upgrade

    4. Repeat steps a to c on the Active server

Applies To

Neverfail Continuity Engine


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