This article provides information on how to manage or patch Neverfail Continuity Engine clusters through Ivanti Endpoint Manager, using Cozen Passive Node Management feature.
Note: In the following sections we'll assume that Ivanti Endpoint Manager is enabled/configured in your organization.
Neverfail Continuity Engine servers should be able to access Ivanti Endpoint Manager in order to be managed remotely from there.
Thus, a Cozen Management Name and IP Address with access to Ivanti Endpoint Manager must be configured on each node, in order to be able to connect to Ivanti Endpoint Manager when both in active or passive role. The DNS name resolution option needs to be configured for the management IP address from Server Configuration Wizard.
Ivanti Endpoint Manager Agent is a software that should be installed on the managed-to-be servers. This agent connects to the Ivanti Endpoint Manager Server providing information related to machine status, etc., as well as means of remote support, security and patch, auditing, reports, etc.
From Tools → Configuration → Unmanaged Device Discovery, do a network scan by Public IP address and Management IP address for both Active and Passive.
Here's an example of expected behavior when Neverfail Engine clusters changes the active server (switchover):
Cozen Identity configuration:
Physical Hardware Identity
Assets before switchover displayed in Ivanti Management Console:
Ivanti Endpoint Manager 2020.1
Neverfail Engine CE 2021 Management Service (V9.0) and later